Testimonials and References
At One of the Family, Benny is "one of the family". We have been part of this beautiful family since 2007 and they are the BEST!!! Benny gets superb care, special attention and bundles of love when he stays with his extended family, and there is no other "home" away from home that would compare.
Benny always gets super excited when he knows that he is having a holiday with Gary, Sharon and Sophia and always returns a very happy and contented "puppy". Their love of animals is so beautiful and touching, a rare treasure. There is no other place in the world that provides such an amazing experience, and I always leave Benny with a peaceful heart, knowing that he will get the best care ever!!!
Thank you for your love of animals. It takes a special heart to be as dedicated as you are, and Benny and I are eternally grateful for this beautiful gift you share with us. You are one of a kind.
Maureen and Benny
Whenever I've been away, I've always appreciated knowing that "Brew" is staying at One of the Family.
I'm thankful for One of the Family and their willingness to accommodate us in an emergency and on short notice.
I can tell that "Brew" receives fantastic care at One of the Family by his enthusiasm upon arrival and his reluctance to return home after!
Marian Tuson, Teacher
Our two dogs, Bubba and Vinnie, have stayed at One of the Family Pet Care Centre since 2009. Bubba and Vinnie are like our children, and we always want to make sure they are well taken care of (since we hate having to leave them in the first place!). But when we do have to leave them, we feel 100% comfortable and happy to have them stay with Sharon, Gary, and Sophia at One of the Family.
It's easy to book them in, they are always friendly and informative on the phone, and they have the drop off and pick ups down perfectly. They are always very well organized, and it's nice to see their friendly faces waiting for you when you get there. On top of having great service to us, you can tell they care for our dogs, and make sure they are loved and get exactly what they need while you are away. For example, Bubba has had back surgery and shouldn't do any stairs or excessive playing, and they always make sure his needs are met. They go above and beyond, and we couldn't be happier with their service. We feel so happy to have such wonderful caring people to take care of Bubba and Vinnie while we are away, and we will continue to utilize them again and again! Thank you Sharon, Gary, and Sophia!
Matt and Shauna Carson
We have been kenneling our pets with Gary and Sharon for years. We began when they had their facility in Cranbrook and continued with them to their new location. They have an excellent facility. It is obvious that they truly like animals. Because of their attitude to animals as well as their experience and background with animals, we feel very comfortable having them care for our pets. We know that they will look after any problems or health issues that may arise.
Mike and Nadyne Slywchuk
We have been boarding our two Labs with "One of the Family" since they were mere pups. The two have an obvious like for the "humans" that live at the centre as they never hesitate when being dropped off for a stay at the "resort"! In fact, their enthusiasm upon arriving has been a constant since their first stay. Watching these two being led away from us by Gary, is always tough. However, it is not seemingly tough at all for our two dogs, who are always happy to in turn lead Gary to the "residence" where new friends await.
Picking the dogs up is equally as pleasant as they are returned with the same enthusiasm as when they were dropped off. They are obviously well cared for and we never have any qualms the quality of the care. Needless to say, we certainly feel comfortable in recommending the One of the Family Pet Care Centre for the care and boarding of your pet(s)!
Miriam and Ed Main
Our lovely Lab, Lulah, has just come back from another "holiday" at One of the Family. And it truly is a happy time for her there. Her tail begins to wag as soon as we pull through the gate and she doesn't even look back at us when Gary leads her away to her "room". She loves the attention she gets from Sharon and Sophia...is fascinated by the horses, and delighted with tether balls and special toys. But even more important is the fact that when we leave her, we know that she is safe, well-cared for, and loved.
Anne Wightman
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I'm writing to tell you about my experiences with One of the Family Pet Care. I've been using their services for the past couple years and I strongly believe my dog is very well taken care of. She's always happy to go there and never seems stressed or nervous when I pick her up. I have never had one issue. Over satisfied Customer Thanks.
Tom White, Freightliner of Cranbrook
My wife, Sherri, and I are pleased to recommend One of The Family to all of our friends and patients. Sharon and Gary have proved themselves to be caring, honest and reliable. We checked out the other kennels in town and although very nice we felt that Sharon and Gary offered that little bit extra. My wife, a veterinarian in training, knew all the right questions to ask and found One of The Family had all of the right answers. Our puppies have been happy to arrive at the Sharon and Gary's since they were ten weeks old and are just as happy today four years later. Being the owner of a local business I appreciate what One of the Family does behind the scenes to make Cranbrook a pet friendly place to live without the desire for self promotion. You can tell when some one loves what they are doing and that it is a love for the animals that motivates every aspect of what they do. Thank you Sharon, I can rest assured my puppies are in your loving care.
David Burwash DMD.
Yours in good health
I have had the opportunity to board my dog(s) with "One of the Family" since they opened for business. Whether the stay was for a predetermined time period or for an emergency placement with short notice and an undetermined duration, my dogs have always been accommodated.
There has never been any concern about the care received by the dogs. When picked up from their stay, if there had been any concerns, issues or changes, these were always brought forward and discussed.
When your dog knows the turn off, eagerly bounds out of the vehicle and leads, usually Gary, to the kennel, you know that you have a prime facility for the care of your animal.
I do not hesitate to recommend "One of the Family" to anyone asking about boarding a family pet.
Don Head
Thank you Gary, Sharon and Sophia for the years of caring for the dogs.
We have been leaving Hobbes with One of the Family for more than 10 years and have been very pleased. More importantly, Hobbes is very happy to stay there for either short or long visits. It is good to know she is well looked after.
Jim and Carol Andrews
We have boarded our dog Sam at One of the Family for a number of years now. He comes home happy, healthy and clean. He gets very excited when he realizes where he is going.
We have toured other facilities in the Cranbrook area and always find something lacking. We will not board our Sam anywhere but with Sharon and Gary. He receives the love and attention we want him to have while boarding with them.
We strongly recommend One of the Family for anyone who truly loves and cares about their furry member of the family.
Terry Allison, Dianne Morhun-
We honestly think our dog knows when we say she is going on vacation. She is equally excited when we pull in the driveway. Gary, Sharon and Sophia treat Darby to a great time in a safe, sanitary environment with loads of exercise and play. Our time away is not spent concerned for our pet's welfare, she is in the hands of experts.
Thanks for making her believe she is one of the family!
The Johnston Family, Karen Johnston, Cranbrook Daily Townsman, Kimberley Daily Bulletin
We have been using "One of the family Pet Centre" for close to 15 years - now on dog #2! I was hesitant to leave our puppy for the first time but after touring the facility any worries I had were quickly gone! They have always treated our pets "as family" and it is so great to have peace of mind when we leave them!
The professional, dedicated service to the animals is evident in all they do and I can't recommend them enough to anyone thinking of leaving their pets! Our pets have always been extremely well taken care of and we wish you many more years of continued success!
The Jensen Family
We discovered "One of the Family Pet Care Centre" in 2006, when Elly was a mere puppy. Our Berner is now 7 years old and her ears perk up when we mention "going to camp"; as we load up the SUV and head out for the 'drop off' her excitement is not hard to notice especially as we approach the gate. Garry leashes her and she walks off with him, tail in the air in a happy prance; she is on a holiday at the Pet Resort.
We always pick up a healthy, happy, energetic dog at the end of her stay, who actually pouts for a few days after she gets home ! Stormy, our cat, was actually rescued by Sophia at 3 weeks of age. The family nursed this little kitten back to health, at which time it was suggested that she would be very happy in my home ! Well, she is a happy kitty, still after 3 years... And she even loves her drive to camp to play in the cattery for a few days.
One of the Family Pet Care Center is the only place that I would ever consider leaving my pets for their little holiday. I trust that they will be loved and cared for as much as they are at home.
Great work Sharon, Garry and Sophia!
Bev McCormick
We have boarded our dog Sam at One of the Family for a number of years now. He comes home happy, healthy and clean. He gets very excited when he realizes where he is going.
We have toured other facilities in the Cranbrook area and always find something lacking. We will not board our Sam anywhere but with Sharon and Gary. He receives the love and attention we want him to have while boarding with them.
We strongly recommend One of the Family for anyone who truly loves and cares about their furry member of the family.
Terry Allison Dianne Morhun
For over six years, One of the Family has taken excellent care of our two chocolate labs while we've been away. Sharon and Gary and of course Sophia are great with our dogs and they can't wait to jump out of the car to greet them when we arrive. They are very accommodating with our busy schedules and are always punctual with appointments.
Their experience and expertise are further supported by direct access to vets (which our dogs have needed on and off through the years) and even an animal behavioralist, so you know your pet is in good hands. They are sensitive to our needs as well as our dogs. They have taken in our dogs when we've had to travel last minute for an emergency. They have taken in our dogs when we had our son—another last minute drop off! And they also helped us transition them into welcoming our new family member. They have given medications when they have been needed and monitored any medical issues or concerns we have had.
Having a trusted kennel like "One of the Family " where our dogs ARE truly treated like family, really takes a lot of the worry out of traveling and being away from home. THANK-YOU!
Erin and Kang
- The easiest way to get our 2 Poms to perk up their ears and wag their tails is to tell them they're going to visit the gang at One of the Family. They actually shiver with anticipation when we pull into the yard!
Many thanks to Gary, Sharon and Sophie for the extra special care they give our babies - it's a huge relief for us to know they have a home away from home where they are always welcome. We look forward to many more years of puppy playtime at the resort for our "kids". With much appreciation;
Tammy Konkin and Richard Kuczko
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We have left our family pet “Peanut the Pug” at One of the Family Pet Care Centre on numerous occasions over the last 5 years and we have found that our little Pug has always been well taken care of. We are eternally grateful!
Rob, Donna, Regan, Reed and Puggie.
Our family pets have visited the "home" of Sharon, Gary and Sophia whenever we can't bring them on our travels or due to emergencies for the past seven years since we moved to Kimberley from Calgary. Our Cairn Terrier Rascal really enjoys his visits and gets very excited when we pull up into the One of the Family driveway! Sharon always has a story to tell about Rascal's visits which usually includes which of Rascal's friends were visiting with him.
We have had the pleasure of owning Cairns for over twenty years, and we can say unequivocally that One of the Family is absolutely the best kennel we have had the pleasure of using not only because of the excellent facility and location but because these folks truly love all animals!
Rascal, Lynn McCabe and Randy Evanchuk
Thank you for asking me for a testimonial for your Web Page. They say a photo is worth a thousand words, so attached is a photo that speaks about how Max and I feel about his visits with you at One of the Family.
"One of the Family" has been my dog Max's home-away-from-home for the past ten years ever since he was a puppy. I am very pleased to inform that Gary, Sharon and Sophia are very caring, knowledgeable and professional in the way they provide pet care services.
They really do treat Max as if he was "One of the Family" so much so that when I drop him off he is very excited to head off to the kennels without as much as looking back. I highly recommend One of the Family Pet Care Center for your pet care needs.
Cecil Stoochnoff, Cranbrook, BC
I started to take our family pet dog to One of the Family Pet Care about a year ago and have been extremely happy with their service.
They are very friendly and always anxious to answer any questions and concerns about your pet. They give their undivided attention to the animals day and night. It makes it very easy for me to leave my dog there without any worries. I have also recommended them to several of my friends, who have also been very satisfied with their knowledge and care.
Jack MagroWe have been taking our little furry friends to One of the Family for just over 2 years now. Sharon and Gary were highly recommended to us shortly after our move to the area and I couldn't have been more pleased and impressed with all the care that goes into this place! I would never leave our pets anywhere else, and in fact, plans are made around whether or not we can book them in! They care so much about each and every guest and I can always tell our little ones have enjoyed their visit! Thank you for all that you do!
Chantelle Seney
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We have been bringing our dogs to One of the Family for 12 years now and have always had great pet care and very consistent pricing and service. We have always felt that our animals were their number one priority and would not take them anywhere else.
The Salvador Family
We have been dealing with One of The Family Pet Care Centre for over 15 years. Our Border Collie, Haywire, used to squeal with excitement when we would drive up the driveway to drop him off for a holiday. I think he would have lived there if we'd let him.
Haywire is gone but Gary and Sharon now look after our second dog. It is clear that she has a good time and is well looked after while we are away. Their extensive knowledge of animals allows Sharon and Gary to ensure a safe and stimulating stay for the dogs and cats in their care.
If emergencies arise, their preparation and solid connections to veterinary professionals ensure a positive outcome. This knowledge comes from years of working with animals in many different capacities. Gary and Sharon bring all this experience to bear in their animal work at One of the Family.
Gary is also our farrier. He was our farrier even before we began using One of the Family to look after our dogs. Numerous times I have watched Gary work with horses, mules and donkeys in all kinds of situations . His skill and empathy with his equine clients is unsurpassed.
We feel very lucky to have Gary, Sharon and Sophia there to care for our animals. They always go the extra mile. We are 100 percent confident leaving our animal friends with One of the Family Pet Care Centre.
Paul Grayhurst, Jodie Stai, Wycliffe Prairie
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We have boarded our family pets (dogs) with Sharon, Gary and Sophia at One Of The Family Pet Care Centre for 15+ years.
The attention and dedicated care given to our pets over the years has been excellent and our current dog Simon who is now 11-years old has been boarding there since he was a pup. His tail starts a wagging the minute we drive up - he truly has a home away from home.
The name ONE OF THE FAMILY is such a fitting description of how they treat their clients. We wish them many more years of continued success.
Diane and Bob McGill, Cranbrook
I am happy to write a client testimonial for One of the Family Pet Care Center. Our German Shepherd is nine years old and has been going to this kennel since he was virtually a puppy. He is always happy to go there and greets Sharon and Gary like friends. He comes home clean, well groomed and well fed. Sharon and Gary ensure that he has exercise and play time, even though he is an open male and can't be with just any group of dogs.
They have a caring and affectionate attitude, but also are very knowledgeable and capable regarding the health and physical care of their charges. I would have no reservations in recommending this kennel.
Helen VanRietschoten, Cranbrook
"One of the Family" Pet Care Centre and Resort has taken care of our elderly cat "Lace" on several occasions. My husband and I were very reluctant at first to use a boarding facility, however, when I toured the Centre and met Sharon I was convinced that Lace would feel right at home. I was impressed with the cute "houses" each cat would live in plus all the toys set out for them in the playroom.
Lace requires to be fed several times a day with a special kidney diet. Sharon did not hesitate to accommodate his needs providing love and attention as well.
It is really wonderful to be able to leave on a holiday and not have to worry about Lace. We know he is "One of the Family" with Sharon.
Carla Lowden
One of the Family Pet Care Centre has been "home away from home" for Gemma, Lily and Sergei, (three generations of Anderson dogs) over a period of close to 20 years.
Once I found Sharon and Gary, I never looked anywhere else. Their love of animals is evident by my dogs' reactions to both of them. I have full confidence that when I leave my pets in their hands, the care will be exceptional. I have recommended them to any of my friends who have pets as well.
It always makes my trips so much more enjoyable knowing Sergei is in the best possible place while I'm gone.
Virginia Anderson
We have been taking our dog Reggie to One of the Family for over eight years. Each time that we go, Reggie is always so happy and excited when we drop him off and that is our indication that he loves to be there. One of the Family provides care in a professional and comforting way. The animals receive exercise and social interaction (play time) throughout their stay. We are told that "Reggie has made many friendships along the way!"
We were also happy they could take our guinea pig on several occasions.
I have and will continue to recommend One of the Family to any pet owner looking for a "home away from home" for their pets.
Marcie Belcher
We have used One of the Family Kennels for our dogs for several years. We have used other kennels with other dogs and found they came home sad, depressed and with unexpected bad habits.
With One of the Family our dogs are happy, and have never come home with new habits. It is a joy to take them to visit with Gary and Sharon. The dogs go with them happily and willingly every time we drop them off.
Dave & Andi Wyper
One of the Family Pet Care Centre…the name says it all!! Gary, Sharon and Sophia Marasco are three of the most generous, warm hearted and caring people that any animal (and their human friends) could ever hope to meet. Our Sophie started going to One of the Family when she was 6 months old, we will admit that we were very nervous leaving her there because experiences with previous kennels for our other dog were not positive BUT were we pleasantly surprised.
Right from the get go we knew that Sophie was in great hands. When we arrive at the kennel she trots off with either Sophia or Gary and never bothers to look back. That speaks volumes to us as to how they treat her.
Dean, Jean and of course Sophie Draper!